Technical Imaging Service Specialist

12300 Dundee Ct #217
Cypress, TX 77429


VitalRads is hiring a Full-Time Technical Imaging Service Specialist!

VitalRads has grown into a world-class team of veterinary imaging experts, headquartered in Cypress, Texas (just outside of Houston). The VitalRads team is comprised of board-certified veterinary specialists and other skilled professionals with over 150 years of combined experience in veterinary diagnostic imaging, teleradiology, telemedicine, PACS, DICOM, IT, and veterinary hospital information systems. Our board-certified veterinary specialists review and interpret animal imaging cases from around the world, every day, from all modalities. VitalRads also has a mobile ultrasound group serving veterinarians in the Greater Houston area.

About the Job:

As a Technical Service Specialist you will be responsible for customer support and training for imaging modality connection, implementation and maintenance of company specific applications including RIS, PACS, DICOM, and all imaging modality applications and hardware. Supports the business through overall management of IT resources and serves as liaison with the corporate IT group for the management of hardware, desktop software, network infrastructure, storage, telecommunications, security, operating systems, mobile devices.

Essential Duties and Responsibilities:

  • Oversight, support, and management of VitalRads server (RIS) and PACS infrastructure;
  • interface with client specific issues using imaging modalities, computer hardware and software, and business processes;
  • analyze client requirements, procedures, and problems to automate or improve existing systems;
  • perform installation, troubleshooting, and maintenance of client applications relating to PACS, DICOM, and imaging modalities;
  • provides internal team desktop support and interfaces with corporate IT for ongoing support;
  • directs end user support activities;
  • manages all imaging and IT assets, service and repair;
  • handles all escalations for hardware, software, network, telephony, and licensing;
  • manages vendor relationships including hardware and software vendors; ensures that service level agreements (SLAs) are met;
  • monitor client applications to ensure system availability and performance of all users.
About You:

Minimum qualifications for this position include:

  • Education generally equivalent to an Associates degree or specialized degree in radiological technology.
  • 3-5 years of imaging application experience;
  • Veterinary Technicians must be certified or licensed;
  • excellent written and oral communication skills to effectively work with others;
  • mathematical skills that require the ability to add, subtract, multiply and divide;
  • requires a strong working knowledge of Microsoft applications, computer utility applications, computer networks, software and hardware, veterinary specific PIMS, DICOM and PACS systems.
  • PACS and DICOM application certifications preferred.

We offer an incredible benefits package that includes health, dental, vision, life, 401k, paid time off as well as pet benefits!

More Information & Applying:

If you are passionate about pets and providing exemplary customer service, we want you to join our team! Please visit our website: VitalRads to learn more about us!

For consideration, please email cover letter and resume to Shelley Scott,

Thank you for reading our posting!


Job Posted Date: January 22, 2021

Veterinary Imaging Technician

Cornell University Hospital for Animals
Ithaca, New York

Contact Person: Carolyn Chow, recruiter
Contact Phone: (607) 253-8736
Contact Email:

CUHA is seeking a Licensed Veterinary Technician (LVT) to join our Imaging team. This exciting position offers an excellent opportunity to be part of a dynamic and busy service in a constantly evolving academic environment. You will have the opportunity to utilize your technical skill set in assisting board certified radiologists, residents and senior veterinary and technician students in the processes of acquiring radiographs on small, large and exotic animals for planned or emergent cases. This service area has a high volume of cases ranging from ultrasounds, CT scans, MRI, nuclear medicine bone scans and I-131 cats.

About the Job:

We are looking to add an individual to our experienced team of seven interested in small animal radiography and cross-train into large animal, nuclear medicine and MRI. The ideal candidate will have a strong ability to multitask, excellent communication and organizational skills, a willingness to learn and teach, and have a positive attitude. We are dedicated to the continued professional growth of our technicians. After initial training in the key responsibilities, we expect our technicians will expand their skills by pursuing opportunities to cross-train in different imaging technologies and other parts of our specialty hospital.

As a Veterinary Imaging Technician you will be responsible for:

  • Able to professionally communicate with clinicians and students concerning work flow, time limitations and patient status. Maintain a positive attitude and calm demeanor throughout stressful situations. Accept constructive feedback
  • Manage a busy daily schedule with routine and emergent cases, while ensuring proper patient orders and timely completion of high-quality diagnostic studies.
  • Patient care management and treatments focused on radiography including settings, positioning, processing, and safety. Good venipuncture and patient restraint skills are necessary as our imaging LVTs often assist members of other specialty services.
  • Management of imaging orders and PACS studies, including data integrity.
  • Prepare and position patients with little or no supervision and produce quality radiographs using stationary, mobile and portable radiographic generators and varying detectors (CR and DR) with both small and large animals.
  • Work with radioactive isotope safely, preform nuclear medicine scans for both large and small animals.
  • Ensure proper charges for cases.
  • Reading and understanding patient records, and having knowledge of medical condition processes.
  • There will be on the job training for any area you are unfamiliar with.
  • Clerical, housekeeping, maintenance and organization responsibilities necessary to ensure smooth operations of the section.
About You:

Minimum qualifications for this position include:

  • Associate degree in Veterinary Technology from an AVMA accredited program and NYS licensure. Demonstrated experience of at least 2 years as an LVT or imaging technician.
  • Candidate must have the ability to meet the physical demands of the positions, which include, but not limited to, stressful situations, prolonged standing and kneeling, lifting and restraining animals that may exceed 50 lbs., and may need to work for long periods of time with arms extended. Ability to apply common sense understanding to carry out instructions, ability to deal with problems with concrete variables and draw appropriate/accurate conclusions. Capable of wearing all protective gear including mask, gloves, gown, hairnet, safety goggles etc. Rabies immunizations are required, and cost will be covered by the department. Amazing Benefits!
About the Position and Cornell University Hospital for Animals:

The Cornell University Hospital for Animals provides 24-hour care for pets 365 days of the year. The schedule for this position requires flexibility to ensure adequate patient care and service needs are provided without interruption or exception. Schedule may require/include weekend, holiday and night shifts. Cross-training with other services to support business continuity will be expected as time/business need allows. If business needs change, a position/individual may be realigned within the CUHA to a different shift or service.

Benefits of Working at Cornell University Hospital for Animals:

To learn more about our institutions employee benefits, click here


Contact Person: Carolyn Chow, recruiter
Contact Phone: (607) 253-8736
Contact Email:

This position is a critical position and subject to a background check. Employment is contingent upon successful completion of background investigation including criminal history and identity checks.

Thank you for reading our posting!


Job Posted Date: December 15, 2020

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